Home
>
Service
> Return-Goods
Reference!
This service is provided exclusively for end users / consumers.
To return a defective product, please proceed as follows:
Before you can send a product to the Chamberlain service, you will need an RGA number.
Fill in the template provided on this page.
Describe the defect as detailed as possible.
After review, we will provide you with further instructions via email.
Your return shipment will be processed within 5 - 10 working days after receipt.
For
technical inquiries
, please use our email address:
diy@chamberlain.de
Product Information
Types of declarations:*
Order cancel
Repair under warranty
Repair outside of warranty
14-day cancellation right (for Enduser)
Delivery/Order-N°:*
Date of purchase:*
Product name:*
Number of items:*
Dealer:*
ALDI
Chamberlain Shop
Batiself
Brico
Castorama
Extra Bau & Hobby
Globus
Hela
Hornbach
Hubo
Leroy Merlin
LIDL
Makro
Metro
Penny
Praktiker
Praxis
Toom
-Other-
Personal Information
Company:
Firstname:*
Lastname:*
Street N°:*
ZIP:*
City:*
Country:*
Telephone:
Telefax:
Email:*
Message / Description of the fault
Message:
*required