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Data privacy statement
We appreciate your visit to our website and your interest in our services. The protection of your personal information is important to us and we want you to feel secure when visiting our website. For this reason we have compiled some important information here about the data that is collected, processed and used in compliance with data protection regulations when you use our websites.
 
1.Personal information
Personal data are individual details about personal or material circumstances of an identified or identifiable natural person. This includes information such as your name, your address, your telephone number and your date of birth. However, impersonal (not personal) information is any information that cannot be associated with your real identity; these include the number of users of our website or comparable aggregate disclosure.

2. Responsible entity
Responsible office within the meaning of the Federal Data Protection Act (BDSG) is the Chamberlain GmbH, Alfred-Nobel-Str. 4, D-66793. See our Legal Details.

3. Purpose of use
Your data will be collected, processed and used in accordance with the provisions of the Tele Media Act (TMG) and the Federal Data Protection Act (BDSG). Thereafter, we may collect, process and use personal data in particular, to the extent necessary for contractual reasons and contract preparation, rendering of services or invoicing.
Extent and nature of the collection, processing and use of your information differs depending on whether you just visit our website to access specific information, or to make use of services offered by us:

a) Informational use
For the informational use of our website, it is generally not necessary for you to provide personal information. In this case we collect, process and use only the data automatically conveyed to us by your internet browser, such as
- Date and time of the page request
- Your browser type and settings
- The used operating system (Windows, iOS, Linux, etc.)
- The amount of data transferrede

In an informational visit we collect, process and use this data exclusively in impersonal form. This is done to enable your access to web pages you want to visit, for statistical purposes and to improve our website.

b) Use of data when utilising services
Provided that you want to make use of our website for ordering goods or, in case of a separate application, for receiving a newsletter, it is necessary for you to provide personal information for that purpose. These are exclusively the details that are required for the respective rendering of the service, that is, for example, your postal address for sending your goods or payment details to process your order.

You may voluntarily give more details. What information is essential and what are optional can be identified by the asterisk (*) with which essential information entries are marked.

The collection, processing and use of your information is done for the purpose of providing the service desired by you, for example, to process your order or send you the newsletter.

We use the personal information submitted by you without your express permission, solely for the implementation and processing of the services expressly desired by you. With the complete implementation of the contract and complete payment of the purchase price, your data will be blocked from further use and deleted after the tax and commercial storage periods, unless you have expressly consented to the further use of your information.

4. Disclosure of personal data
a) Your data may be forwarded for the purposes detailed above to our supporting service providers, who are obliged to comply with the data protection regulations in the framework of an order data processing agreement. Of course, we have carefully selected these service providers beforehand and we monitor the compliance with the data protection regulations at regular intervals.

b) In addition, a transfer of your data to third parties takes place only when this is necessary for the processing of an order made via the online shop. In this context, a transfer to the shipping company responsible for the delivery takes place, insofar as this is necessary for the delivery of the goods. For payment, we provide your payment details to the financial institution assigned by us for the payment processing.

c) A transfer of your personal data to other third parties takes place only if you have agreed to such a transfer, or due to administrative or judicial orders issued by competent authorities.

5. Cookies
a) In order to make your visit to our website attractive and to enable the use of certain functions in the online shop, we use cookies on various pages. These are small text files that are stored on your terminal device. Some of the cookies we use are deleted after the end of the browser session, that is, after you close your browser (so-called session cookies).

b) When using our online shop, we also store other cookies on your terminal device that are not automatically deleted at the end of your browser session (so-called persistent cookies). This will enable us to recognise your browser on your next visit. If you set your browser so that cookies are not accepted, or if you delete the saved cookies in the meantime, we are no longer able to access the information stored in the cookie. Information about the searches and orders you made are of course only collected while you are logged into your account.

c) You can set your browser in such a way that you are informed about the placing of cookies and decide on their acceptance individually or preclude the acceptance of cookies in certain cases or in general. An order of goods is possible even in this case. In the case of a non-acceptance or a general exclusion of cookies, the functionality of our websites may however be limited. We'll be happy to answer further questions regarding "cookies". Please contact via email at: info@chamberlain.de

d) Webanalyse (Google Analytics)
Our website uses Google Analytics, a web analysis service provided by Google Inc. (‘Google’). Google Analytics uses "cookies"—text files—that are stored on your computer and can be used to analyse your website usage. The information generated by the cookie about your usage of our website is transferred regularly to a Google server in the USA, where it is saved. Due to the IP anonymisation undertaken by Google as part of the Google Analytics, your IP address will be shortened within Member States of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and is shortened. Google uses this information in our order to evaluate your usage of our website and create a website activity report, as well as to provide further services relating to the website and internet usage. The IP address conveyed in the framework of Google Analytics is not merged with any other data collected by Google. You can prevent cookies from being stored by activating the appropriate browser software settings; please note, however, that if you do this, you may not have full and comprehensive use of this website’s functions. You can also prevent the data generated by the cookie about your use of our web pages (incl. your IP address) to Google and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de

For more information, please visit http://tools.google.com/dlpage/gaoptout?hl=en bzw. unter http://www.google.com/intl/de/analytics/privacyoverview.html (general information about Google Analytics and data protection).

6. Social media plugins
a) Facebook
On our pages, plugins of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA are integrated. The Facebook plugins are identifiable by the Facebook logo or the so-called "Like" button on our page. You will find an overview of the Facebook plugin at http://developers.facebook.com/docs/plugins.

When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited our site by your IP address. By clicking the "Like" button while you are logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to assign the visit to our pages to your Facebook account. Unfortunately we have no control over the nature and scope of the data that is transmitted to Facebook, and over the purpose for which Facebook uses this data. The information available on this can be viewed at http://de-de.facebook.com/policy.php.

If you do not want to assign your visit to our site to your Facebook account, please make sure you are not logged into your Facebook account while visiting our pages.

b) Google+
On our pages, plugins of the social network Google Plus of the Google, Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google") are integrated. You will recognise the Google+ plugins by the letter "g" in red on a white background, and the suffix "+" or "+1" (see also: https://developers.google.com/+/plugins/badge/) ("+1-Button") on our site. You can find an overview of the Google+ plugins here: https://developers.google.com/+/plugins/).
When you visit our pages, the plugin establishes a direct connection between your browser and the Google server. Google receives the information that you have visited our site by your IP address. By clicking the "+1" button while you are logged into your Google account, you can link the content of our pages to your Google+ profile. This allows Google to assign your visit to our site to your Google+ account. Unfortunately we have no control over the nature and scope of the data that is transmitted to Google, and over the purpose for which Google uses this data. The information available on this can be viewed at http://www.google.com/intl/de/+/policy/+1button.html.
If you do not want to assign your visit to our site to your Google+ account, please make sure you are not logged into your Google+ account while visiting our pages.

c) YouTube
On our pages videos from YouTube.com are sometimes embedded, by which a connection is made to YouTube. YouTube is a service provided by Google, Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). For the purpose and scope of the data collection and use by Google, as well as your rights and setting options to protect you as a YouTube customer, please refer to the privacy policies of YouTube at http://www.youtube.com/t/privacy.

d) Other
In order to prevent a general access of selected social plugins to your data on our and other websites, it is possible to install a so-called "add-on" for the selected browser (e.g. http://webgraph.com/resources/facebookblocker/ oder https://disconnect.me).

7. Right to cancellation and objection / Right to information / Contact person
In the course of using our website, you may have issued consents more than once. We would like to point out that you may withdraw a consent given to us at any time in the future. To revoke consents issued by you, please contact Mr. Holger Geissler: (info@chamberlain.de). Please note that this contact person may change at any time. However we assure you that your message sent to the above-mentioned email address shall reach the responsible contact person who will take care of your concerns.

Under the Federal Privacy Act, you also have a right to free information about your stored data, and the right to rectify, block or delete such data. For questions or comments regarding this privacy statement or general data protection, in particular the disclosure, correction, blocking or deletion of data and revocation of consents granted, please contact Mr. Holger Geissler (info@chamberlain.de). Please note that this contact person may change at any time. However we assure you that your message sent to the above-mentioned email address shall reach the responsible contact person who will take care of your concerns.

8. How is my data safeguarded?
Your personal information is encrypted using SSL via the Internet during the ordering process at our online shop. We secure our web pages and other systems through technical and organisational measures against loss, destruction, access, modification or distribution of your data by unauthorised persons. The access to your account is only possible after entering your personal password. You should always keep your access information confidential and close the browser window when you have finished your communication with us, especially if you share your computer with others.

9. Do you have further questions about data protection?
If you would like to receive further information about data protection or have further questions, please do not hesitate to contact us: info@chamberlain.de.
 
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